Submit a Helpdesk Ticket utilizing our new system for the following:

• Need to reset your Home Access Center password

• Can't see all your children in the Home Access Center or in Schoology

• Having technical difficulties with Student Enrollment

• The first time you login you will need to activate your account

• Click "Forgot Password?"

• Enter your email address

  • Note: this needs to be the same guardian email address you use in the Home Access Center

• You will receive an email from support@freshworks.com

• Click the Activate Account button in the email to create a password and login

• Once logged in, you can search the knowledge base in the "Hi, how can we help you?" bar OR click "Browse help articles"

• If your issue is not resolved from the help articles, click "Report an issue" to submit a ticket.