Do You Need Technical Support?

Submit a Helpdesk Ticket utilizing our new system for the following:

  • Need to reset your Home Access Center password

  • Can't see all your children in the Home Access Center or in Schoology

  • Having technical difficulties with Student Enrollment

Submitting a Helpdesk Ticket?

  • The first time you login you will need to activate your account

  • Click "Forgot Password?"

  • Enter your email address

    • Note: this needs to be the same guardian email address you use in the Home Access Center

  • You will receive an email from

  • Click the Activate Account button in the email to create a password and login

  • Once logged in, you can search the knowledge base in the "Hi, how can we help you?" bar OR click "Browse help articles"

  • If your issue is not resolved from the help articles, click "Report an issue" to submit a ticket.

Forgot Password button location

Brows help articles or report an issue